SERVICE PACKAGE
Internal Chatbot
A company ChatGPT that helps your team find answers, follow processes, and get work done faster, powered by your proprietary knowledge.
Your Company Knowledge,
Instantly Accessible
88% of questions answered instantly. We specialize in connecting AI to your existing data sources, wherever your company knowledge lives. No need to migrate or restructure. We integrate with what you already have.
- Connect to internal wikis, SharePoint, Confluence, Notion
- Index policies, procedures, and documentation
- Pull from helpdesk tickets and past answers
- Integrate with your CRM, ERP, or custom databases
Natural Conversations, Instant Answers
Your team asks questions in plain language. The chatbot understands context, asks clarifying questions when needed, and delivers precise answers from your knowledge base.
- Smart Understanding Interprets questions even with typos or incomplete context
- Clarifying Questions Asks follow-ups to give you the most relevant answer
- Source Citations Every answer links back to the original documentation
Tailored to Your Setup
Every knowledge base is different. Here's how our pricing works.
Setup
One time investment
- Knowledge base audit and mapping
- Data source integration
- Custom AI configuration
- Access controls and permissions
- Team onboarding and training
- Deployment to your environment
Final price depends on the complexity of your knowledge base and number of data sources to integrate.
Monthly
Ongoing service
- Hosting and infrastructure
- AI model usage included
- Knowledge base sync and updates
- Performance monitoring
- Continuous improvement
- Priority support
Scales based on team size, query volume, and data complexity. We'll provide a precise quote after discovery.
Enterprise Grade, SMB Friendly
All the features large companies expect, sized for your business.
Knowledge Integration
We connect to your existing sources: wikis, docs, ticketing systems, databases, without disrupting your workflows.
Access Control
Role based permissions ensure team members only see information they're authorized to access.
Source Citations
Every answer includes references to source documents, so your team can verify and dig deeper.
AI Governance
Replace scattered ChatGPT subscriptions with a centralized solution. Control how AI is used across your organization.
Built for Real Teams
Support Teams
Instant access to product docs, troubleshooting guides, and past ticket resolutions.
Operations
Quick answers on processes, policies, and standard operating procedures.
Sales
Product specs, pricing rules, competitive intel, and proposal templates at their fingertips.
HR
Benefits info, onboarding checklists, company policies, no more digging through intranets.
Frequently Asked Questions
How long does deployment take?
Most chatbots are live within 2-4 weeks. The timeline depends on the number of data sources to integrate and the complexity of your knowledge base. We'll give you an accurate estimate during the discovery call.
What data sources can you connect to?
We integrate with virtually any source: Confluence, Notion, SharePoint, Google Drive, internal wikis, helpdesk systems (Zendesk, Freshdesk), CRMs, ERPs, databases, and even PDFs and spreadsheets. If your data is accessible, we can connect to it.
Is my company data secure?
Yes. Your data stays within your infrastructure or in a dedicated environment. We never use your data to train external models. All communications are encrypted, and we comply with GDPR. Access controls ensure each team member only sees what they're authorized to. If required, we can also deploy on-premise inference models so your data never leaves your network.
What happens when the chatbot doesn't know an answer?
The chatbot will clearly say it doesn't have enough information rather than guessing. It can escalate to a human, suggest relevant contacts, or log the question so you can add the missing knowledge. No hallucinated answers.
Can I control what topics the chatbot covers?
Absolutely. You define the scope: which sources to include, which topics to address, and what guardrails to apply. The chatbot won't go off-topic or answer questions outside its defined boundaries.
Do I need to restructure my existing documentation?
No. We work with your documentation as-is. Our AI is designed to extract knowledge from messy, scattered sources. That said, we may suggest improvements that will benefit both the chatbot and your team.
From Discovery to Deployment
Discovery Call
We map your knowledge sources and understand how your team works today.
Custom Proposal
You receive a detailed quote based on your specific setup and requirements.
Build and Deploy
We integrate your sources, configure the AI, and deploy to your team.
Ongoing Support
Continuous monitoring, updates, and improvements as your knowledge evolves.
Ready to Unlock Your Company Knowledge?
Book a 15-minute call. We'll map your knowledge sources and show you what's possible.