Internal Chatbot
One approved AI assistant for your whole team, in place of scattered ChatGPT accounts. It answers from your proprietary knowledge, and you control who sees what.
Your company knowledge, instantly accessible
We specialize in connecting AI to your existing data sources, wherever your company knowledge lives. No need to migrate or restructure. We integrate with what you already have.
- Connect to internal wikis, SharePoint, Confluence, Notion
- Index policies, procedures, and documentation
- Pull from helpdesk tickets and past answers
- Integrate with your CRM, ERP, or custom databases
Natural conversations, instant answers
Your team asks questions in plain language. The chatbot understands context, asks clarifying questions when needed, and delivers precise answers from your knowledge base.
- Smart understandingInterprets questions even with typos or incomplete context
- Clarifying questionsAsks follow-ups to give you the most relevant answer
- Source citationsEvery answer links back to the original documentation
Tailored to your setup
Every knowledge base is different. Here's how our pricing works.
Setup
One time investment
- Knowledge base audit and mapping
- Data source integration
- Custom AI configuration
- Access controls and permissions
- Team onboarding and training
- Deployment to your environment
Final price depends on the complexity of your knowledge base and number of data sources to integrate.
Monthly
Ongoing service
- Hosting and infrastructure
- AI model usage included
- Web dashboard to edit instructions, knowledge base, and view usage & stats
- Knowledge base sync and updates
- Performance monitoring
- Continuous improvement
- Priority support
Scales based on team size, query volume, and data complexity. We'll provide a precise quote after discovery.
Enterprise grade, SMB friendly
All the features large companies expect, sized for your business.
Knowledge integration
We connect to your existing sources: wikis, docs, ticketing systems, databases, without disrupting your workflows.
Access control
Role based permissions ensure team members only see information they're authorized to access.
Source citations
Every answer includes references to source documents, so your team can verify and dig deeper.
AI governance
An end to shadow AI: one approved assistant instead of personal ChatGPT accounts. You choose the models, where conversations are stored and who can access what, and you follow usage from one dashboard.
Who benefits most
Support teams
Instant access to product docs, troubleshooting guides, and past ticket resolutions.
Operations
Quick answers on processes, policies, and standard operating procedures.
Sales
Product specs, pricing rules, competitive intel, and proposal templates at their fingertips.
HR
Benefits info, onboarding checklists, company policies, no more digging through intranets.
Learn more
From chaos to control
Why centralizing your company's AI usage matters and how to do it right.
EU AI Act guide for SMEs
What the AI Act asks of chatbots, internal ones included, and a compliance checklist.
Security & data
The DPA we sign, where your data is hosted, and why it never trains an AI model.
From discovery to deployment
Discovery call
We map your knowledge sources and understand how your team works today.
Custom proposal
You receive a detailed quote based on your specific setup and requirements.
Build and deploy
We integrate your sources, configure the AI, and deploy to your team.
Ongoing support
Continuous monitoring, updates, and improvements as your knowledge evolves.
Frequently asked questions
Our team already uses ChatGPT. Why switch?
Personal accounts create shadow AI: costs scatter, you cannot see which company data goes where, and the answers ignore your internal knowledge. An internal chatbot gives everyone one approved tool: one invoice instead of a stack of subscriptions, models and conversation storage that you choose, and access managed per role. Your team keeps the experience they know.
Does the EU AI Act apply to an internal chatbot?
Yes, lightly. An internal chatbot is limited risk: its users must know they are talking to an AI. Separately, Article 4 asks every company to take measures that support its staff's AI literacy, which is simpler with one tool you chose and documented. This is not legal advice: our EU AI Act guide has the details.
How long does deployment take?
Most chatbots are live within 2-4 weeks. The timeline depends on the number of data sources to integrate and the complexity of your knowledge base. We'll give you an accurate estimate during the discovery call.
What data sources can you connect to?
We integrate with the major knowledge platforms (Confluence, Notion, SharePoint, Google Drive, internal wikis), helpdesk systems (Zendesk, Freshdesk), CRMs, ERPs, databases, and document formats like PDFs and spreadsheets. Most systems with an API or export can be connected.
Is my company data secure?
Yes. Your data stays within your infrastructure or in a dedicated environment. We never use your data to train external models, with that prohibition contractually cascaded to all our sub-processors in our DPA. Traffic is encrypted in transit, and at-rest encryption is available. Access controls ensure each team member only sees what they're authorized to. For full isolation, we can deploy on-premise (Vectoria included with the inference models), so no data leaves your network.
What happens when the chatbot doesn't know an answer?
The chatbot is designed to say it doesn't have enough information rather than guessing. It can escalate to a human, suggest relevant contacts, or log the question so you can add the missing knowledge. Guardrails prevent it from making up answers.
Can I control what topics the chatbot covers?
Absolutely. You define the scope: which sources to include, which topics to address, and what guardrails to apply. The chatbot is designed to stay within its defined boundaries and decline questions outside its scope.
Do I need to restructure my existing documentation?
No. We work with your documentation as-is. Our AI is designed to extract knowledge from messy, scattered sources. That said, we may suggest improvements that will benefit both the chatbot and your team.
Start with where your knowledge lives
Book a 30-minute call. We'll map your knowledge sources and show you what's possible.