Mailflow Email Auto-Responder: Building an AI SaaS

Email Customer Support on Autopilot

Mailflow is an AI-driven email management app that streamlines email customer support. Companies often spend a lot of time handling support emails, so our solution generates expert draft replies, allowing support teams to focus on more complex issues while maintaining human validation. With a 1-minute setup, Mailflow integrates seamlessly and leverages company data from files, webpages, and Q&As to provide fast and accurate answers.

Key features include a quick setup process, data-driven responses, and a draft reply system that keeps a human in the loop. We’re also working on a feature that will allow Mailflow to learn from past conversations, further enhancing its ability to assist support teams. Ultimately, our solution saves valuable time for customer support teams while improving the overall customer experience.

Instant Email Replies

Mailflow automatically generates draft replies to incoming emails. The answers are based on the email conversation and company data.

Company Knowledge Base

Easily add files, entire websites and Q&As

Learning from past conversations

Mailflow learns from past conversations to deliver more accurate, context-aware responses

Customer Highlight

Audiovolt, a leading Dutch e-commerce site for car audio systems and CarPlay installations, receives hundreds of emails daily about varied installation solutions. Mailflow saves them time by automatically fetching relevant website results and linking them in autogenerated responses, ensuring customers get accurate, timely support.